We're real people! For questions about our products or your order, please call us the shop at (802) 863-4475 during our open hours (EST), or email us 24/7: tom-AT-oldspokeshome.com.
322 North Winooski Ave.
Tom is our fulfillment guru as well as our buyer, so whether your question is about the product you're buying or the process of ordering it, he's your guy.
You can contact him by calling the shop during our open hours (802-863-4475) or emailing him anytime at tom-AT-oldspokeshome.com.
Our online customers have 30 calendar days to return an item from the date it is received.
Returns are free in the United States. We will email you a shipping label.
To be eligible for a return, your item must be unused and in the same condition that you received it.
Exchanges for items in sizes are free. We will email you a shipping label.
Email us about your specific return or exchange: tom-AT-oldspokeshome.com
For questions about orders, product availability, fulfillment, shipping, returns, and exchanges, please email tom-AT-oldspokeshome.com.
For general inquiries about Old Spokes Home, feel free to email us at info-AT-oldspokeshome.com, or call us at the shop during our open hours. See our current hours and phone numner on oldspokeshome.com.
Old Spokes Home is a brick-and-mortor bike shop located in Burlington, Vermont, USA. We've been selling new and used bikes and providing service to our community since 2000.